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Frequently asked questions


Yes. Every formula is unique and is based on the ingredients that you have selected. Our revolutionary mixing algorithm automatically dispenses the right concentrations of selected ingredients to create the final product that is right for you.

We recommend that you apply our product twice a day – in the morning after you shower and in the evening before you go to bed.

It is extremely unlikely that our product will interfere with any prescription medications except for other topical agents. Please consult with your physician if you have any concerns. Same applies to any serious allergies. You should show the list of ingredients to your provider to make sure that our product won’t cause any adverse reactions.

Please keep your product out of direct sunlight and store it at a room temperature.

NO, in preparation of your product we do not use parabens, synthetic fragrances, colors, or silicone-derived emollients. All the ingredients used to prepare your formula are fragrance-free. The scent you might notice in some cases is due to the natural aroma of the ingredients (vegetable extracts, for example).